Legal
Safeguarding notice
This website and its enquiry form are not an emergency or safeguarding reporting route.
If someone is in immediate danger or needs urgent medical help, call 999.
The enquiry form and our email inbox are not monitored as an emergency service.
If you are worried about a child or adult at risk
Contact the relevant local safeguarding service — usually children’s or adult social care at the local council where the person lives. Your council’s website will give the number, including an out-of-hours number.
You can also get advice from:
- the NSPCC helpline, for adults worried about a child: 0808 800 5000
- Childline, for children and young people: 0800 1111
- NHS 111, for urgent health advice that is not an emergency: 111
Sending information to Ardenvia
Please do not include unnecessary personal, health or clinical information in the enquiry form. Do not send diagnosis reports, care plans or identification documents through the website. If information of this kind is needed, we will explain how to share it securely.
Raising a concern about Ardenvia
If you have a safeguarding concern about Ardenvia, its staff or associates, email info@ardenviagroup.com with “Safeguarding concern” in the subject line. If the concern involves immediate risk, contact the emergency services or the local safeguarding service first.
Last updated 12 October 2026.